Notice and action
How to get something removed, corrected, or investigated — and exactly how long we take. One address: [email protected].
Our default is removal, not argument. If you tell us an entry exposes something that should not be public, we remove the entry first and discuss later. Removing a link costs us nothing; fighting about it costs everyone.
1. What you can report
| Issue | What we do | Within |
|---|---|---|
| Published by mistake — the source was briefly public, or was published and withdrawn | Remove the entry. No justification required, no admission made | 48 hours |
| Privacy — personal data, a private contact detail, or a data-subject objection | Remove or amend the entry, and confirm in writing | 48 hours |
| Copyright or licensing — your work is implicated, or a licence note is wrong | Remove the description and/or the link; correct the licence note | 48 hours for removal |
| Confidentiality — a trade secret, internal document, or NDA-bound material | Remove immediately and add the source to the exclusion list | 48 hours |
| Defamation or false statement about a person | Remove or correct the wording; log the decision | 7 days |
| Factual correction — the description misstates the resource | Correct and footnote the correction | 7 days |
| Malware, fraud, illegal content at a linked destination | Delist the entry and notify where appropriate | 48 hours |
| Security vulnerability in this site | We investigate and fix; we will credit you if you wish | 5 days |
2. How to send a notice
Email [email protected]. A notice is most useful when it contains:
- your name and contact address, and whether you are the rights holder, the data subject, or acting for someone;
- the exact alexndr.ai entry — the URL of the entry page, the title, or the resource link — so we can find it without guessing;
- the nature of the issue, in one paragraph;
- the specific action you want (remove, correct, amend, delist a source);
- for a copyright notice: identification of the work, a statement of good-faith belief that the use is not authorised, and a statement that the information is accurate — as required by 17 U.S.C. §512 for a formal US notice;
- for a mistake report: nothing else. You do not have to explain.
You do not need a lawyer, a form, a template, or a legal opinion to write to us. A plain email is a valid notice.
3. What happens next
- We acknowledge receipt, with a case reference.
- We triage by category and act on the timetable in the table above.
- If the issue is the destination site rather than the index, we will tell you so — and we will still consider delisting our entry, because a link we publish is our decision.
- We record the notice, the decision, the reason, and the timestamps. Every notice is logged, and the log is the evidence that we act when told.
- We tell you the outcome in plain language.
We do not monitor the open web for infringing or unlawful material, and we are not required to. We act on specific, sufficiently precise notices — that is the standard the law sets, and it is the standard we hold ourselves to.
4. Counter-notice
If we removed your entry and you believe that was wrong, write to the same address with your reasons. Removing an entry settles nothing between you and the person who complained; where there is a genuine dispute between third parties, it belongs between them. We will restore an entry where the complaint is shown to be unfounded, and we will say so to both sides.
5. Repeat offenders
We keep a list of sources that repeatedly generate valid notices. Sources on that list are excluded from the library, and their existing entries are removed. This applies to sources, not to individuals, and it is reviewed rather than automatic.
6. Abuse of this process
We do not remove entries because someone dislikes the resource, dislikes its inclusion, or would prefer not to be associated with it — unless there is a legal or privacy reason, in which case we act without needing to be persuaded. Notices that are fraudulent, knowingly false, or sent in bulk to suppress legitimate references are refused, and we will say publicly that we refused them.
7. What we cannot do
- We cannot remove content from the original site. Only its publisher or host can.
- We do not mediate disputes between third parties, and we cannot adjudicate who owns what.
- We do not act on anonymous notices that identify no specific entry, because we cannot fix what we cannot find.
Legal contact: [email protected] · See also Terms of Service · Privacy Policy · Legal notice